In a constantly evolving job market with numerous technically qualified professionals, it is observed that companies seek beyond a simple resume during the selection processes. Part of these sought-after skills are known as soft skills.
To understand soft skills, it is necessary to comprehend the antagonistic term: hard skills, which are technical skills considered essential for a long time. Hard skills are acquired and measured through formal education, courses, training, lectures, and professional experiences. This includes skills in using specific tools in the field (for example, a designer with skills in Adobe programs) and proficiency in foreign languages.
On the other hand, soft skills are personality-related skills developed throughout an individual’s life. They are socio-emotional and behavioral competencies that are also relevant in the workplace. Below are some examples of skills that can be considered soft skills:
- Behavior
- Ethical principles
- Critical thinking
- Communication
- Interpersonal relationships (with leaders, colleagues, clients, employees, etc.)
- Organization and planning
- Leadership
- Negotiation
- Flexibility
- Creativity
- Empathy
- Resilience
- Initiative
The main difference between hard skills and soft skills lies in the learning process. While hard skills can be acquired through courses, training, and professional experiences, soft skills, being related to personality, develop more subjectively throughout life, from the early years.
Currently, it is observed that employers value soft skills for differentiating and highlighting candidates. For example, a candidate for a programming position can stand out for having effective communication skills. Leaders with good soft skills play a crucial role in bringing out the best in the hard skills of their teams.
Both skills are important in the work environment. However, soft skills complement hard skills: while hard skills are essential for performing technical tasks, soft skills contribute to creating a more humane and friendly professional environment. They influence communication, collaboration, leadership, innovation, and adaptation to changes. The combination of both is essential for success in the workplace.
