Trends for the Facilities Market

The facilities market has been expanding over the past few years and, with that, new technologies are emerging to meet demands, as well as the regulation of the profession. These are important advances for the area and for the market.

Based on our contact with the facilities field and the exchange of knowledge in events we have attended, we gathered trends and insights about the market in this content. Check them out below:

Technology as a strong ally

We know that technology has been gaining more and more space in our daily lives, and the facilities market is no different. The proposal is to automate and streamline the area’s activities through intuitive and efficient tools.

In addition to this type of tool, other global trends also affect the facilities market: new technologies such as 5G, metaverse, and IoT.

These technologies make daily life easier as they allow greater speed, lighting control, temperature regulation, people flow management, and much more. In other words, these are technologies aimed at facilitating the professional’s routine and promoting better results.

Sustainability and environmental concern

This concern is not new, and the trend is that it will become increasingly stronger. The whole world has been paying attention to this issue, adopting measures to help in the fight and to preserve the environment or reduce pollution.

For the facilities market, this concern is imminent in several activities: focus on sustainable energy, the quality of the air we breathe, resource disposal, use of chemical products, among other fronts.

Thus, addressing these points improves the quality of life for people using company spaces as well as for the environment, while also supporting the company’s values and actions.

Diversity

Another aspect of the market as a whole, which also includes facilities, is related to diversity. Promoting and giving space to diversity involves company actions such as hiring, improving processes, and adapting spaces to individual needs, as well as implementing technologies that meet important and necessary demands. One example of such technology is facial recognition, which can make daily life easier for people with visual impairments.

Like sustainability, both society and the market have been paying close attention to this issue, seeking to promote actions and technologies that make people’s work environments easier and more inclusive.

Integration with all areas of the company

A strong point in the work of facilities is the need for integration with other areas of the company. Communication is essential in this role and ensures the proper progress of activities and problem-solving.

With effective communication, the results are better and conflicts with other areas can be avoided. It is worth noting that communication is present in several activities, such as processes, announcements, and project management.

Customer experience

Employees, visitors, executives, clients, contractors. Ensuring a positive experience for everyone who frequents the company is essential for the facilities area. This experience must be complete and pleasant, with Facility Management professionals taking responsibility for making sure everything is running as planned.

Creating a positive experience includes the functionality of items used in spaces, cleanliness, organization, technology, usability, and sustainability. These are just a few of the factors that contribute to a good experience for people who use the company’s spaces.

Risk mitigation

Risk mitigation is another important point to ensure a positive experience for people who frequent company premises, in addition to being a safety issue. Mitigating risks involves planning, maintenance, and routine operations, and can prevent major problems as well as reduce costs. The phrase “prevention is always the best option” should be kept in mind in this case.

With these trends and insights, the next step is to look at your company and evaluate which of these points are being considered. We leave you with this task and hope that the results evolve positively within your organization.

To learn how Skedway can help through a space management, facilities, and access control tool, visit our website for more information.